FAQ’s
Answers to common questions about using and qualifying for glucose monitors.
Explore CGM FAQsHelpful info on choosing, fitting, and maintaining orthopedic braces.
Explore Brace FAQsCGM FAQs
A Continuous Glucose Monitor tracks glucose levels in real time through a small sensor placed under the skin, helping patients manage diabetes more accurately.
Dexcom and Libre both monitor glucose levels, but Dexcom offers real-time alerts and continuous streaming, while Libre requires manual scanning to read data.
Yes, if you have a qualifying diagnosis like Type 1 or Type 2 diabetes and meet certain monitoring requirements, most insurance plans will cover a CGM.
Most CGM sensors need to be replaced every 7 to 14 days, depending on the brand and your physician's recommendation.
Yes, MedQ works directly with your doctor and insurance provider to handle documentation and speed up approval.
Yes, most CGMs are compatible with iOS and Android apps that display your readings, trends, and alerts in real time.
Basic training is recommended, and MedQ provides easy-to-follow guides and customer support to help you use your CGM confidently.
Braces FAQs
Back braces with lumbar support are ideal for pain relief. MedQ offers various sizes and styles depending on the severity and area of discomfort.
Yes, orthopedic braces are generally covered under Medicare and other insurance with a valid prescription from your healthcare provider.
Each product includes a sizing guide. Measure the specific body area (waist, knee, etc.) using a tape measure and refer to our chart or call for help.
Yes, many braces are designed for use during physical activity, but always check with your physician or physical therapist first.
Most braces can be hand washed with mild soap and air dried. Avoid high heat or machine drying, which may damage materials.
Improper fit may reduce effectiveness. Contact MedQ for a refit or replacement if your brace does not feel secure and comfortable.
Braces should be replaced when they lose elasticity, become damaged, or are no longer offering proper support.
Mobility FAQs
Lightweight rollators or walkers with non-marking wheels are ideal for smooth indoor surfaces and ease of movement.
MedQ offers a wide range of mobility products, including walkers, rollators, and manual wheelchairs to suit various needs.
Yes, for insurance coverage, a prescription is typically needed. MedQ helps coordinate this with your physician.
Yes, most insurance plans including Medicare cover mobility aids with appropriate documentation and medical necessity.
Most approved orders ship within 3–5 business days depending on your location and product availability.
If the mobility aid is uncomfortable or unstable, contact our support team for adjustments or replacement.
Yes, many of our walkers and wheelchairs are lightweight and foldable, making them easy to transport and store.