Terms and Conditions

Terms and Conditions

C-SMS Terms & Conditions

1 - SMS Consent Communication:

The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2 - Types of SMS Communications:

If you have consented to receive text messages from MedQ Medical Supply, you may receive messages related to the following (provide specific examples):

3 - Additional Communications

We may occasionally use your information to contact you with reminders about upcoming appointments, updates about your prescriptions or supplies, or information about other services that may benefit your care.

Appointment reminders

Follow-up messages

Billing inquiries

Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

4 - Message Frequency:

Message frequency may vary depending on the type of communication.

5 - Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

6 - Opt-In Method:

You may opt-in to receive SMS messages from MedQ Medical Supply in the following ways:

Verbally, during a conversation

By submitting an online form

By filling out a paper form

7 - Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

8 - Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)


Additional Options:


If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9 - Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary

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